Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

The average delivery time will be 3 days.Maximum delivery time will be 7 days.

How secure is shopping from Is my data protected?

craftzeni is completely secure.Do’t worry your data will be fully protected with us.

What exactly happens after ordering?

After ordering we and our partner or sellers will ship your item to your address.You will be notified with email and sms.

Want to return your order?

Mail us at

How much time will it take to return?

It will take 5-10 days .

When my refund will be initiate?

Your refund will be initiate on 10th,20th,30th of every month. Your refund will be initiate before giving the product to the delivery boy.

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